Shipping Policy
Shipping Policy
Last updated: June 2026
Processing Time
All orders are processed within 1–2 business days of being placed (excluding weekends and public holidays). You will receive an order confirmation email immediately after purchase and a shipping confirmation with tracking details once your order has been dispatched.
Shipping Times by Region
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| United Kingdom | 7–12 business days |
| Canada | 8–15 business days |
| Germany & Europe | 7–14 business days |
| Australia & New Zealand | 5–8 business days |
| China | 7–14 business days |
| Rest of World | 10–20 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free shipping on qualifying orders — any free shipping thresholds will be displayed at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order anytime by visiting our Track My Order page.
Customs & Duties
For international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office if you are unsure.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at support@proviewly.com. We will investigate promptly and work to resolve the issue as quickly as possible.